FAQ
A professional mailbox is an email address linked to your domain name (e.g., contact@yourcompany.com). It centralizes your communications, strengthens credibility, and projects a consistent brand image, while benefiting from secure, GDPR-compliant hosting.
A personalized address instantly inspires trust and enhances your brand. It also protects your digital identity by avoiding free services that often use data for advertising purposes. With a professional address, your communications are secure and aligned with your brand image.
Yes, you can configure your mailbox on any device, whether Android, iOS, Windows, or macOS. Use it with your preferred email app (Apple Mail, Outlook, Thunderbird…) or via our webmail accessible from any browser.
Yes, built-in antispam and antivirus filtering scans each message before it reaches your inbox, blocking spam, viruses, and phishing attempts. We also apply DKIM, SPF, and DMARC protocols to authenticate your emails and maximize deliverability.
Yes, your emails are automatically backed up to allow fast restoration in case of an incident.
Yes, we provide a secure, assisted migration service. We transfer your emails, folders, and settings from your previous provider, minimizing downtime and preserving your entire history. To arrange this, contact our support team for step-by-step guidance.
Yes, to maintain optimal performance and prevent abuse, the following limits apply:
These thresholds ensure service stability, good deliverability, and compliance with best practices in security and anti-spam. Our service is designed for standard professional use (business communications, internal communication, customer relations), not for mass marketing campaigns. For large-scale mailing needs, we can provide a tailored solution upon request.
Yes, you can increase your quota at any time without service interruption. This flexibility allows you to adapt your email service to your business growth and changing needs.
